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Crucial Conversations

Crucial Conversations

Co-ops thrive on participatory management, and need everyone on board to speak up when they notice things that are draining precious resources like time, and money.

However it is often the case that staff and managers alike don't speak up when they know that they should, or else are always speaking up in a way that isn't effective at getting things to change. People often feel they can keep the peace and let things slide, or speak their mind, but damage relationships.

The good news is, there is a third way - a way to both say the important things that need to be said, while also preserving relationships. This method is at the heart of Crucial Conversations, a method of communication that helps groups manage conflict and produce positive cultural change.

With Crucial Conversations training, you can learn to:

  • Identify the conversations you're not holding, or not holding well, that are keeping you stuck
  • Work on yourself first so that you can bring integrity to your conversations
  • Stay in control of strong emotions that can derail conversations
  • Learn how to speak persuasively, not abrasively
  • Make it safe to talk about almost anything with almost anyone
  • Listen effectively when others blow up or clam up
  • Turn Crucial Conversations into actions and results

Click here for more information about Crucial Conversations

Associated Consultants

Carolee Colter

Employee Surveys, Human Resources Systems, Tools and Training

Sarah Dahl

Compensation Analysis, Employee Surveys, Human Resources Systems, Tools and Training

“ I liked how engaging the Crucial Conversations training was - how I feel I gained some real skills through practice. I know now where I may slip up and what to watch for. ”

Participant in a Crucial Conversations training conducted by Sarah Dahl

“ I love how the Crucial Conversations training took a complicated subject matter and broke it down into simple rules and teachable skills. Well taught. ”

Participant in a Crucial Conversations training conducted by Sarah Dahl

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