The cooperative difference can be your competitive advantage. Cooperative Service Training is a transformational workshop that goes beyond one-size-fits-all customer service trainings to address the needs of co-ops to grow membership, increase engagement, and provide staff with tools to understand and model the cooperative difference.
Skill-building activities, small group discussions and facilitator presentations provide targeted training and education for staff that will empower them to represent the mission of the co-op in all their customer service interactions, improve operations and create a distinct competitive advantage.
Cooperative service training will focus on:
3/9/19 - Portland, Oregon
4/13/19 - Philadelphia, Penn.
5/4/19 - Traverse City, Michigan
9/21/19 - Minneapolis, Minnesota
9/21/19 - Chicago, Illinois
9/28/19 - Sacramento, California
2/16/19 - Sacramento, California
2/23/19 - Durham, North Carolina
3/2/19 - Albuquerque, New Mexico
3/9/19 - Minneapolis, Minnesota
10/5/19 - Portland, Oregon
10/12/19 - Madison, Wisconsin
10/19/19 - New England, TBD
10/26/19 - Philadelphia, Penn.
3/9/19 - Portland, Oregon
4/13/19 - Philadelphia, Penn.
9/28/19 - Sacramento, California
It is a great resource for understanding all of the particulars of good governance - from agenda planning to policy templates, you can find it all in our Library.
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